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Government Industrial Supply Partner


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Knowledge Base:  

READ ME FIRST
VISIBILITY OF KNOWLEDGE BASE ARTICLES IS BASED UPON LOGIN STATUS AND SECURITY CLEARANCE

This TICKET SYSTEM (Contact Us) and KNOWLEDGE BASE is a shared resource for all Government Industrial Supply Partners.  Please verify that you return to the Store System that you purchased from for your order history.  If you purchased from Government Industrial Supply you will find your Account History on this site. If you purchased from an Affiliate Site there is a link in the order confirmation email for that sites Account History.  This Ticket System requires that you register on this site also for utilizing the customer service function here.
1000 Administration
1000-050 Administration SOP Policies
1000-075 Administration Department Organizanition
1000-100 Clerical Processing Address Account Data Corrections
1000-300 Ticket Classifications
1000-800 Customer Issues
1000-900 Web Dev
2000 Accounting
2000-050 Accounting SOP Policies
2000-100 Orders Invoices Fax PO's
2000-150 Accounts Receivable Terms
2000-200 Credit Cards PayPal Wire Transfers
2000-300 Freight Reconcile
2000-400 Refunds
2000-500 Payments Inbound Price Changes
2000-550 Accounts Payable
2000-600 Suspicious Transaction Fraud
2000-700 Credit Memos
2000-800 Cost Plus Discount Levels
2000-900 Credit Card Processes
2000-950 Accounting Miscellaneous
2200 Finance Credit Open Accounts
2100 WAWF Wide Area Workflow
2100-100 WAWF Wide Area Workflow Sample Documents
2500 CHARGEBACK Resolution
3000 Bidding Quotations
3000-050 Bid SOP Policies
3000-100 RFQ RFP Solicitation
3000-300 Bid Closeout
3000-500 Bid Subcontractors RFI RFP RFQ AWARD
4000 Marketing New Products
4000-050 Marketing SOP Policies
4000-100 Industrial Supplies
4000-200 Containers & Engines
4000-300 Generators & Pumps
4000-400 Rental Equipment
4000-500 Waste Management and Blue Rooms
4000-600 Food Products
4000-700 Logistics
4000-800 Specifications
4000-900 Promo Miscellaneous
4500 Purchasing Procurement
4500-200 Documents
4500-300 Heavy Equipment
4500-500 Suppliers
5000 Fulfillment of Orders
5000-050 Fulfillment SOP Policies
5100 Discontinued Minimum Orders Obsolete
5200 Change Orders
5200-400 Cancel Order, Backorder, Lead Time, Partial Shipments
5500 Receiving RMAs
5600 Supplier Confirmations
5700 Partial Shipments
5800 Warranty Repairs Specs
  > 5800-200 Warranty Hot Swap
5900 Special Orders
6000 Sales
6000-050 Sales SOP Policies
6500 Service
6500-050 Service SOP Policies
6500-100 Building Trades Services
6500-200 Rental Equipment
6500-300 Heavy Equipment
6500-750 Subcontractors
6500-760 Subcontractors License Requirements
6500-900 Mechanical Design & Engineering
7000 Shipping
7000-010 Published Rates and Codes
7000-025 Authorizations & Documentation
7000-050 Shipping SOP Policies
7000-075 Customs Duties Taxation Import Export Regulations
7000-100 Address
7000-200 Tracking
7000-300 Charges
7000-400 Damage
7000-500 International APO
7000-550 FOOD SHIPPING REQUIREMENTS
7000-600 Third Party
7000-700 Logistics
7000-800 HAZMAT
7000-900 Shipping Miscellaneous
8000 Legal
8000-010 Legal Agreements
8000-050 Legal SOP Policies
8000-100 Heavy Equipment Sale
8000-200 Shipping Logistics Contracts
8000-300 COMPUTER Equipment Sale
8000-500 Terms
8000-800 Miscellaneous Contracts
8500 Subcontract
  > 8500-050 Subcontract SOP Policies
9000 Human Resources
9000-050 Human Resources SOP Policies
9000-100 Training
9000-900 Call Center
  > 9000-900-050 Commission Schedules
  > 9000-900-100 System Design Functionality
  > 9000-900-200 Customer FAQ ANSWERS
  > 9000-900-900 How Do I ?
9500 STORE How to Use
9800 FAQ's Frequently Asked Questions
9999 INDEX
VISIBILITY OF KNOWLEDGE BASE ARTICLES IS BASED UPON LOGIN STATUS AND SECURITY CLEARANCE

TOP 5 MOST HELPFUL ARTICLES:

8/1/2010 Marketing 4000-205 Container Sizes Delivery Charges FAQ DETAILED PURCHASE
10/14/2009 FAQ CONTAINER
8/9/2009 FAQ How can I pay for my order?
12/13/2011 Marketing 4000-215 Container Que Deposit CCQD
8/7/2009 Bid 3000-101 RFI Contractor Responsibility:

NEWEST/RECENTLY UPDATED ARTICLES:

3/5/2013 Marketing 4000-701 RBGL First Contact
2/18/2013 Administration 1000-951 Web Dev Forms Request Quote Heavy Equipment
1/29/2013 Accounting 2200-111 FirstData PayCargo Advance Receivables provides for Open Account Terms to GIS Partners and Customers
1/29/2013 Accounting 2200-110 PayCargo Benefits Features
1/29/2013 Accounting 2200-109 PayCargo Payment System